Friday, May 29, 2015

Employee Delight - Solving Common HR Problems

Employee Delight - Solving Common HR Problems
 
 - Human Resource Dissatisfaction
- Breakdown of Communication Network (internal in an organisation)
- Attitude Problem (persistent among employees)

Aren’t there issues many of the organizations facing today? And these issues will rock your organization sooner or later either in a big way or in parts if care is not taken.
 
To solve / cater to these three main problems, There is now a focused solutions. A Employee Delight for internal customers. Yes you guessed it right it is an off shoot of customer delight. “Delighted customers are those where you anticipate their needs; provide solutions to them before they ask and where you are observing to see if new and/or additional expectations are about ready to be required”

We tweak this definition to suit the HR scenario today.

Delighted employees are those where you anticipate their needs, provide solutions/ support to them before they ask and where you are observing to see if new and/or additional expectations are about ready to be required.

In other words, Human Resource Delight refers to a state wherein the employee feels that in the job he is doing he has applied his mind and heart out to it and always endeavors to improvise.


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